Privacy policy
Last updated: November 7, 2026.
Information we collect
- Information you give us: name, email, phone, billing and shipping address, and order details.
- Payment information: processed by our payment provider Stripe. We do not store full card numbers.
- Collected automatically: device and browser type, IP address and pages viewed, via cookies and similar technologies.
How we use your information
- To process and deliver orders and send order updates.
- To answer questions and provide support.
- To improve our website, products and services.
- To send marketing emails, only if you’ve opted in.
- To prevent fraud and meet legal obligations.
Cookies
We use cookies to keep your cart working, remember preferences and understand how the site is used. You can control cookies in your browser settings, though some features may not work without them.
Sharing your information
Retention and security
Your choices and rights
California residents may request to know, delete or correct their personal information and may opt out of any sale or sharing of it. We do not sell personal information. Email contact@nexusgeneratorllc.com to make a request.
Children's privacy
Our website is not intended for children under 13, and we don’t knowingly collect their information.
Changes and contact
We may update this policy from time to time; the date above shows the latest change. Contact: Nexus Generator LLC, 6249 Camino Verde Drive, San Jose, CA 95119, contact@nexusgeneratorllc.com, +1 929 730 9081.